You have decided it’s time to hire a cleaning service to clean your office or place of business. Either your workplace cleaning is more than you can handle or you aren’t interested in doing it in the first place. This is great news because there are commercial cleaning specialists out there that can happily help you keep your workplace looking fantastic! The hiring process will require some phone work and maybe some in-person visits with the cleaning staff to make the right selection of cleaning services for you. But with this helpful and thorough checklist for hiring a commercial cleaning service, you will be able to narrow your candidates quickly and effectively.
Interviewing a Commercial Cleaning Service
The first step in our checklist for hiring a commercial cleaning service comes after you read this article and contact commercial cleaning companies in your area to interview those cleaning companies by phone. You will ask about the items listed in our checklist below during your call. If any of them don’t meet your requirements based on the items listed, you can simply move on to the next cleaning company as one way to narrow down your options. You might also consider meeting a representative of the commercial cleaning company before making your final decision. Ask the person you speak with on the phone about this option.
What About the Cleaning Crew?
Will the cleaning team that comes the first visit be the cleaning crew that comes each time? Is this something that is important to you or are you happy if anyone skilled comes and makes your workspace looking great?
Is their Commercial Cleaning Crew Bonded and Insured?
You will only want an insured and bonded cleaning crew to work at your business. If something was to break, or someone was to get injured, it’s important that everyone is covered in such an incident. Often, everything is fine and cleaning jobs run smoothly, but in the rare instance something does go wrong – just like homeowners and auto insurance – you’ll be happy it’s there. The commercial cleaning company can provide you with documentation of their bonding and insurance, and it should be presented every year to make sure it is in good standing.
What are their Commercial Cleaning Services?
What types of cleaning services would you like and at what frequency? You might find a list of the commercial cleaning services they offer on their website. They will probably offer more than just what is listed, so make sure to ask during the interviewing process.
Making some decisions before you call can help, too. For example, maybe you just want the restrooms and kitchen areas done each visit, and cleaning in the office areas every other week? You be the judge. Ask if you can make changes as time goes by, too.
What are the Cleaning Guarantees?
Do they have a happiness guarantee? If you are unhappy with the cleaning for some reason, how will the commercial cleaning service address this? Will they send someone out the next day? Or focus on that area more next time? These are a few ideas to run by them when you ask.
What Types of Cleaning Supplies are Used?
When you are interviewing cleaning services, make sure to ask about cleaning supplies. Are they provided by the cleaning company or will you need to provide them? How about the cleaning tools like dusters and vacuum cleaners? If they use certain types of supplies you think are necessary, remember to ask and make a note for comparisons.
What are their Terms of Service?
Changing plans or having last-minute cancelations are part of life. But, the cleaning company you hire will probably have specifics they need to stick by so the schedule stays on plan for every business they clean for. You might not think you’ll need a change as of now, but everyone has life and work adjustments, so make sure to bring this question up during the interview.
Do They Perform Employee Background Checks?
A full background check of the cleaning team is important for your peace of mind. Many times the cleaning crew will be in your business and office spaces unsupervised by you, so this assurance of a background check can keep you from worrying.
What are their Cleaning Rates?
And, finally, ask about the rates the cleaning company charges for the services you are interested in. This is the time you can ask about things like: payment processes, when do they schedule payments to be due for each billing cycle, do they bill monthly or weekly, do the offer one-time cleanings, etc. They will share this with you, but you might need to ask.
Using your Checklist for Hiring a Commercial Cleaning Team
With this itemized checklist, you should find the perfect cleaning company to hire for your business. You can interview 3 or 4 different cleaning companies to get a good idea of what is offered in your area and what each one specializes in compared to the others.
After you pick one or two, they will more than likely come out to your workplace for a tour and to give you a better idea of the cost for the size of your space and any other particulars to your location that needs to be discussed. This is a good time to meet the staff and ask about anything you forgot to discuss on the phone before making your hiring decision.
Looking for a Professional Cleaning Company?
The easiest way to keep your workplace clean is to hire a professional team to come and clean your facility for you. The cleaning staff should be educated on any special sanitizing needs, procedures, and requirements that are involved with having a presence in your building.
We at Clean Method provide this type of professional cleaning service. Learn more about our cleaning services for all your commercial and office building needs. Our professional cleaning staff is bonded, insured and maintains OSHA compliance. We would be happy to clean it for you. Please contact us online or call us at 571.451.0441 for answers to your questions and to schedule your janitorial cleaning appointment today!